ClickUp

ClickUp is an all-in-one productivity platform that brings tasks, docs, time tracking, and other work management features together in one digital product.

My role focused on expanding the time and resource management capabilities of the product, and integrating them seamlessly into the product. Specifically, I led the design of ClickUp's new timesheet views and approval workflow features—tools that replaced external dependencies, helped teams better understand and manage their time across projects (with support for various roles/permission levels), and provided the much-needed, intuitive way for teams to get visible and accurate time tracking data.

I also contributed to UI improvements, cross-team design initiatives, and several UX improvements in other product areas. Across all projects, I used a process grounded in user research (including direct customer feedback, user testing, customer interviews, beta release testing, product analytics, and internal team testing), and focused on iterative improvement and internal alignment throughout.